Using LibAnswers in the Archives: A review and implementation report
PublisherPractical Technology for Archives
The need for an enquiry management system at the University of Saskatchewan’s University Archives & Special Collections was identified at the time of an organization restructuring, which involved the amalgamation of previously independent archives and special collections units, and a new model for reference service. While there were delays in selecting and deploying a system, this allowed requirements to be refined; LibAnswers was ultimately selected. This article reviews key features of the enquiry management and reference statistics components of LibAnswers, in the context of its implementation for an archival reference service.
CitationTim Hutchinson, 2017. Using LibAnswers in the Archives: A review and implementation report. Practical Technology for Archives 7 (January 2017). Available from: https://practicaltechnologyforarchives.org/issue7_hutchinson/
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