Curious how your patrons understand and use your library? Question the effectiveness of a library service or online resource but not sure what action to take? Curious about what user experience (UX) is and what it means for libraries? If so, this session is for you! We’ll explain what UX is, how it can be used to improve interactions with your library users, and how anyone can easily and inexpensively do UX testing on any budget. When you leave you will understand how UX principles can be engaging and transformative in many library contexts. You will also have all the necessary tools to run your own user experience study in your library.